Shipping Policy
At Send Rakhi Online, we aim to make your Rakhi gifting experience smooth, reliable, and hassle-free. Every order is carefully packed to ensure it reaches your loved ones in perfect condition.
If you have any queries, please contact us at info@sendrakhi.in.
Shipping in India
We deliver across all serviceable pin codes in India through trusted logistics partners.
Order Dispatch
Orders are processed and dispatched within 1 working day. Tracking details will be shared via email and/or WhatsApp once your order is shipped.
Order Tracking
Live tracking is available using the tracking link and AWB number provided after dispatch.
Delivery Timelines
- Metro Cities: 2–3 working days
- Non-Metro Cities: 5–7 working days
Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions, logistics delays, or public holidays.
Delivery Requirements
A valid 10-digit mobile number is required for OTP-based delivery and smooth order fulfillment.
Shipping Charges
- Free shipping on prepaid orders above ₹499
- ₹59 for prepaid orders below ₹500
- ₹99 for all Cash on Delivery (COD) orders
International Shipping
We offer worldwide Rakhi delivery through reliable international courier partners such as DHL, Aramex, and Shiprocket.
Order Dispatch
International orders are processed within 1–2 working days. Tracking details will be shared once shipped.
Delivery Timelines
Orders are typically delivered within 10–15 working days from the date of dispatch.
Shipping Charges & Duties
Shipping charges are calculated based on package weight and destination and will be displayed at checkout.
All international orders are shipped on a DDU (Delivered Duty Unpaid) basis. Any applicable import duties, taxes, or customs charges must be paid by the recipient at the time of delivery.
FAQ
Do you ship worldwide?
Yes, we deliver Rakhi gifts globally. For specific country availability, feel free to contact us.
What is the order processing time?
Orders are usually processed within 1–3 business days.
What if my order is delayed?
While we aim for timely delivery, delays may occasionally occur. In such cases, we will keep you informed.
How will I receive tracking details?
Tracking details are sent via email and/or WhatsApp after your order is dispatched.
Do I need to sign on delivery?
For high-value orders, a signature may be required at the time of delivery.
What payment methods are available?
We accept:
- Credit/Debit Cards
- UPI
- Net Banking
- Cash on Delivery (COD)
Order Cancellation
Orders can be cancelled before dispatch only.
To cancel your order, please contact us at: 📧 info@sendrakhi.in
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, you can request a return or replacement within 7 days of delivery, as per our Return Policy.