Cancellation & Refund Policy

Return, Refund & Cancellation Policy

Effective Date: 14-May-2026

At Send Rakhi, all products are carefully checked before dispatch to ensure quality and accuracy.

For any queries, contact us at info@sendrakhi.in.

Cancellation Policy

• Orders can only be cancelled before dispatch.
• Once the order has been shipped, cancellation is not possible.

Return & Refund Policy

• We do not accept returns, exchanges, or refunds on any orders once delivered.
• All purchases made on our website are final.

Damaged or Incorrect Products

• In case you receive a damaged or incorrect product, please contact us within 48 hours of delivery at info@sendrakhi.in with your Order ID and product images.
• Our team will review the issue and provide support where applicable.

Non-Returnable Items

• Customized or personalized products
• Gift hampers and festive products
• Used or opened products
• Products purchased during special offers or sale periods

Important Notes

• Product images are for reference purposes only. Slight variations may occur.
• Delivery delays caused by courier partners, festivals, weather conditions, or unforeseen circumstances are not eligible for refund or compensation.
• Shipping charges, if any, are non-refundable.

By placing an order on Send Rakhi, you agree to this policy.